Windscreens: we take them for granted until something happens which usually always occurs at a really inconvenient time.

Windscreen cover with Stroll Insurance is included as standard for our comprehensive policies which is usually the case for most insurance providers but it’s worthwhile double checking what you’re covered for to be on the safe side.

We often get lots of questions about windscreens so we’ve pulled together a handy guide covering the most commonly asked questions:

Will replacing my windscreen affect my insurance?

• This can vary between insurance providers so always double check with your insurer. If you have a fully comprehensive insurance policy, windscreen repairs are likely included as standard as is the case if your policy is with Stroll Insurance.

Can you drive with a cracked windscreen?

• This can be illegal depending on where the crack is and if it obstructs your view. Anything that blocks your view of the road could result in a fixed penalty of three points on your licence and a fine.
• During colder months a small crack left unattended can become a big problem as the crack expands and grows. It is always recommended to get a crack fixed as soon as possible. You can find more tips about windscreen care in Winter here.

How do you remove a scratch from your windscreen?

• Sometimes you can fix a scratch yourself but there is a test that you have to do first called the fingernail test! If you run your nail over the scratch and it catches, it means the scratch is too deep for you to fix yourself and it will need to be professionally repaired.
• If it is a shallow scratch, you can purchase a windscreen specific polish and use a microfibre cloth to gently rub the polish into the scratch in circular motions.

How often do you need to replace windscreen wipers?

• Replacing wipers is quite affordable with costs being around £15-£30.
• In terms of how frequently you need to replace them, it depends on the brand and quality of your wipers and the weather conditions where you live.
• Here are some tell-tale signs indicated you might need to replace them:
  • Unusual sounds such as scratching or squeaking
  • Leaving streaks behind
  • Bent frames
  • Odd movements or skipping across the windscreen

What’s the best way to clean windscreens?

There’s nothing worse than streaky windscreens. Firstly, lift your window wipers off the windscreen so they are vertical – people often forget this! Give these a clean before you get started on the windscreen itself.

• Clean your windscreen with water and a brush to make sure there isn’t any excess dirt and then dry the surface.
• Find some alcohol based glass cleaner, spray this on half of the windscreen and using a microfibre cloth, wipe in long strokes downwards.
• Repeat on the other side of the windscreen.
• Take a second microfibre cloth that is dry and buff the glass and do this on the inside as well.

Should I invest in a windscreen cover?

• These are handy in winter to stop your windscreen from freezing over and equally in summer as some have reflective foil to bounce off the sun’s rays and keep the inside of the car nice and cool.
• They can be pricey enough however for winter time, all you really need is a sheet that’s folded twice or rubber bathmats. If using a sheet, don’t forget to dry it fully before using it again and definitely avoid newspapers which can freeze to the glass.

How can I protect my windscreen from chips?

• You know how you attach screen protectors to your mobile device? The same can be done for windscreens – local garages can fit a film for added protection. Definitely handy if you’re often in area with considerable roadworks/construction ongoing.
• This may seem obvious but it’s one of the best tricks for protecting your windscreen from chips and cracks. Not only does it protect you from a collision if the car in front has to stop suddenly, but it also prevents stones and debris on the road from being flicked onto your windscreen.

How do I make a windscreen claim?

• It’s easy to make a claim with us – simply call 0800 011 3121 and select option 1 for claims.