Car Insurance Advice & FAQs | Stroll Insurance
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Get a Quote Customer Login

Need a hand with something?

Like you, we’re curious. And when we need answers, we want them fast. So we've put together a bunch of FAQs to help with the most common queries we're asked….

Buying a Policy FAQs

Everything you need to know about buying your car insurance with us.

No Claims Bonus FAQs

Learn how your No Claims Bonus can impact the price of your policy and why.

Policy Checks FAQs

Info on what checks are essential and what verification documents we will ask for.

Policy Changes FAQs

All you need to know about insurance documents and making policy changes.

Your Account FAQs

Info on setting up your customer account, resetting your login details and more.

Claims FAQs

Everything you need to know about making a claim and what you might need to hand.

Stroll Insurance FAQs

Learn more about us and how we plan to change how customer's buy insurance.

App FAQs

Everything app related answered right here!

Need to make a
change to your policy?

Chat to Us

If you you need to change your registration or add drivers to your policy, simply fill in our quick forms and a member of our team will be in touch asap.

For all other policy changes relating to any of the below information it's best to contact us:

  • Change your car
  • Update address
  • Amend your cover
  • Cancel your policy

Still have questions?

Chat to Us

Here's another way get in touch with us:

Online Opening Hours

Monday - Friday: 9am-5pm

Saturday & Sunday: Closed


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We do everything we can to make sure your experience with us is as hassle free as possible. We appreciate your honesty and take all feedback very seriously. So, if we’ve got anything wrong, we’d like to know so we can be even better.

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