Car Insurance Advice & FAQs | Stroll Insurance
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Get a Quote Customer Login

Need a hand with something?

Like you, we’re curious. And when we need answers, we want them fast. So we've put together a bunch of FAQs to help with the most common queries we're asked….

Buying a Policy FAQs

Everything you need to know about buying your car insurance with us.

No Claims Bonus FAQs

Learn how your No Claims Bonus can impact the price of your policy and why.

Policy Checks FAQs

Info on what checks are essential and what verification documents we may ask for.

Policy Changes FAQs

All you need to know about insurance documents and making policy changes.

Customer Account FAQs

Info on setting up your customer account, passwords, finding your documents and more!

Claims FAQs

Everything you need to know about making a claim and what you might need to hand.

Stroll Insurance FAQs

Learn more about us and the insurance we offer.

Customer App FAQs

Everything app related answered right here!

Need to make a
change to your policy?

Learn More

If you need to make changes to your policy such as changing your car, updating your address or adding a driver, simply email us here and a member of our team will be in touch asap.

Still have questions?

Learn more

To get in touch with our support team you can drop us an email here or call us on 0800 011 3121.

Monday - Friday: 9am-5pm

Saturday & Sunday: Closed

Support Team Christmas Opening Hours

Christmas Eve: 9am to 1pm

Christmas Day, Boxing Day: Closed

New Year's Eve: 9am to 4pm

New Year's Day: Closed



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We do everything we can to make sure your experience as hassle free as possible. We appreciate your honesty and take all feedback very seriously. So, if we’ve got anything wrong, we’d like to know so we can improve.

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