Car Insurance Advice & FAQs | Stroll Insurance
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Need a hand with something?

Like you, we’re curious. And when we need answers, we want them fast. So we've put together a bunch of FAQs to help with the most common queries we're asked….

Buying a Policy FAQs

Everything you need to know about buying your car insurance with us.

No Claims Bonus FAQs

Learn how your No Claims Bonus can impact the price of your policy and why.

Policy Checks FAQs

Info on what checks are essential and what verification documents we may ask for.

Policy Changes FAQs

All you need to know about insurance documents and making policy changes.

Customer Account FAQs

Info on setting up your customer account, passwords, finding your documents and more!

Claims FAQs

Everything you need to know about making a claim and what you might need to hand.

Stroll Insurance FAQs

Learn more about us and the insurance we offer.

Customer App FAQs

Everything app related answered right here!

Need to make a
change to your policy?

Learn More

If you need to make changes to your policy such as changing your car, updating your address or adding a driver, simply email us here and a member of our team will be in touch asap.

Still have questions?

Learn more

If you need still to get in touch with us you can drop us an email here or call us on 0800 011 3121.

Our telephone lines will be closed for the May Day Bank Holiday on Monday 5th May.

Support Team Opening Hours

Monday - Friday: 9am-5pm

Saturday & Sunday: Closed


Share your Feedback and Reviews

We do everything we can to make sure your experience with us is as hassle free as possible. We appreciate your honesty and take all feedback very seriously. So, if we’ve got anything wrong, we’d like to know so we can be even better.

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