We know – insurance docs full of jargon but it’s unfortunately essential so we've prepared a little guide to translate what's what.

Once you’ve bought your policy from us, you’ll get a confirmation email and a separate email to register for your customer account which you can log into via our website.

Insurance documents are essentially contracts which is why they are so in depth! Documents include:

• Insurance Certificate and Car Insurance Schedule
• Policy Wording
• Summary of Cover
• Motor Insurance IPID
• Terms of Business Agreement

Insurance Certificate

This important document is proof of your car insurance. It contains:

• Policy number
• Insurer’s name and address
• Vehicle registration
• Name and any additional drivers
• Policy start and end date
• Class of use – for example: social, domestic & pleasure

Your certificate will also tell you if you’re insured to drive other cars. It's best to keep this handy at all times!

Car Insurance Schedule

This has some of the same info as above but also contains your:

• The level of cover you've taken out
• Total excess - including voluntary and compulsory
• Estimated annual mileage
• Any endorsements that may apply to your policy

If any of these details aren’t right, get in touch with us straight away.

Statement of Fact

This is an overview of the information you have given us that we believe are facts and it forms part of your insurance contract.

Policy Wording Booklet

This long doc has all the information included in your policy, so it’s important to read it! It includes the specifics around what you’re covered for and what you’re not:

• Loss or damage
• Fire and theft
• Personal accidents
• Personal belongings
• Medical expenses
• Windscreen damage
• Driving abroad
• How your information is used and shared

Summary of Cover

This shorter doc contains all of the Policy Wording info but in a format that is a little easier to read.

Car Insurance IPID (Insurance Product Information Doc)

The IPID provides clear answers to questions including:

• What is and isn’t insured?
• Are there any restrictions?
• Which countries am I allowed to drive in?
• When and how do I pay?
• When does the cover start and end?
• How do I cancel the policy?

Terms & Conditions

This is our agreement with you and contains important info about:

• Cancellations
• Confidential and data protection
• Providing accurate info to us
• How to make a complaint

If you’ve also bought policy extras you’ll also get documents for these. It’s important to read these too to make sure you know what you’re covered for.

Remember – we’re here if you need us to explain anything else at all!